Last updated: August 21st, 2026
NCW Women Helpline is intended to provide Digital Complaint Registration System for women affected by violence through referral (Linking with appropriate authority such as police, One Stop Centre, hospital) and providing information about women related government programmes across the country. This Women Helpline is being operated from the premises of the National Commission for Women, New Delhi.
Objectives
- To provide Digital Complaint Registration System for women in distress through trained counsellors
- To facilitate psychological counselling or referral to the appropriate agencies such as
- Police
- Hospitals
- District Legal Service Authority (DLSA)
- Protection Officer (PO)
- One Stop Crisis Centre (OSC).
- To provide information about the appropriate support services, government agencies, etc.
Services
NCW receives thousands of complaints every year related to Domestic Violence and other issues. Such incidents can make an adverse impact on mental health and sometimes they need psychological support to get out of this trauma.
In order to help the women in registering complaints and provide psychological support, the NCW has taken initiative to start this Helpline.
Any woman or girl (above 18 yrs) in distress seeking help can call this helpline. The helpline is staffed by Psychological Counsellors trained in topmost Mental Health and Counselling institutions.
For any emergency assistance please call our women helpline number 112.
Directory
| S.No. | Room No. | Name | Designation | Office Number | Fax Number | Intercom Number | Email Address |
|---|---|---|---|---|---|---|---|
| 1 | 209 | Ms. Bhavaani R. | DEPUTY SECRETARY | 26944886 | - | 203 | bhavaani[dot]ncw[at]gov[dot]in |
| 2 | 006 | Ms. Shalini Rastogi | UNDER SECRETARY | - | - | 238 | shalini[dot]rastogi[at]gov[dot]in |
| 3 | 003 | Mr. Satyendra Singh Chaurasia | SECTION OFFICER | - | - | - | satyendra[dot]chaurasia[at]gov[dot]in |
| 4 | 308 | Ms. Preeti Dabas | COUNSELLOR (PSYCHOLOGY) | 14490 | - | 242 | ncwhelpline24x7[at]gmail[dot]com |
| 5 | 308 | Ms. Ayushi Mishra | COUNSELLOR (PSYCHOLOGY) | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 6 | 308 | Mr. Ravi Kumar | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 7 | 308 | Ms. Manisha | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 8 | 308 | Mr. Pintu | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 9 | 308 | Mr. Himanshu Kumar | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 10 | 308 | Ms. Malika | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 11 | 308 | Ms Shikha Nagpal | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 12 | 308 | Mr. Shubham | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 13 | 308 | Mr. Pramod | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 14 | 308 | Mr. Nitin Pawar | DATA ENTRY OPERATOR | 14490 | - | 242 | ncwhelpline24x7@gmail.com |
| 15 | 308 | Ms. Swati Sharma | COUNSELLOR (PSYCHOLOGY) | 14490 | - | 242 | ncwhelpline24x7@gmail.com |